(Payment Link at Bottom of Page.)
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PAYMENT DETAILS AND TIPS:
- Please Note: Payments received on weekdays before 5:30pm Mountain Time will normally be applied within about 5-6 business hours. Payments received outside of business hours (including weekends, holidays, and weekdays after 5:30pm) will be applied within 24 business hours. Please bill pay at least a day or more before expiration to help avoid a possible delay in service. You can always bill pay ahead of time (days, weeks, etc) and you will not lose any days of service :)
- Please type in exact cell number(s) during payment checkout: During payment checkout, please type in the exact cell number(s) for which you are paying and any other details. Payments are applied off the cell number(s) you type in, not your name or account. If you wish, you can type cell number(s) in the "Add additional note to merchant" box on the final checkout screen (this box is right above the "Place Order" button on the final checkout screen).
- Please ignore any "your order will be ready by" date or "shipping" date: Nothing will be physically shipped to you. These phrases, "your order will be ready by" or "shipping," are just the default wording of the credit card processor. You are simply purchasing a recharge (refill, code, PIN, card, top-off, top-up) that will then be loaded to your cell plan for you.
- Please pay early if possible: To help avoid a possible delay in service, please pay at least a day or more before your actual due date... You can always pay before your due date, and you won't lose any days if you pay early.
- Payments before expiration date: If you make a bill payment before your current monthly expiration date, this new recharge payment will be "stacked" in reserve in a queue and will be loaded by the carrier's system at the expiration date. If you want the recharge payment to apply before your current 30-day expiration (for example, if you have run out of minutes or data, or your text messages are not working, or your picture messages are not working), you need to please tell us to load it sooner by texting or emailing us (no phone calls, please) at iWireless LLC to do an "Early Renewal." But be aware that if the recharge payment is applied before the current expiration date, you will forfeit your current monthly plan.
- Purchasing multiple months: You can purchase multiple months at one time if you wish, simply by changing the quantity in the "Basket" during checkout.
- Checking your plan's expiration or balances: You can check your plan's expiration and/or balances anytime you wish. Here are a couple tips:
- Checking your plan's expiration or balances: You can check your plan's expiration and/or balances anytime you wish. Here are a couple tips:
- For the "Red" "V" carrier, you text the word BAL to the number: 44054 ... you should get an auto-text response with plan details. (NOTE: this feature is not working at the moment. We've asked the carrier about it, but they are not indicating an ETA).
- For the "Blue" "A" carrier, go to your phone's dial pad like you are going to call someone. Then dial *777# and click "Call" ... your screen should then show your expiration date.
- Data (Internet) not working, or text messages not working, or picture messages not working: If your data, or text messages, or picture messages are not working, the most likely cause is that you've used up all your high speed data allotment. To remedy this, just make another monthly payment online, and TEXT or EMAIL us (no phone calls, please) to do an "Early Renewal." (This process can take 24 business hours to complete, and will start a new monthly cycle for you).
- Problems with the payment site: If you are experiencing problems on the payment site, please try using a different browser like Firefox, Chrome, or Safari (Internet Explorer is problematic), or a different device. You may also try updating your browser's software.
- Problems with your device after payment is applied: If you are experiencing any device issues or have changed rate plans, please turn your phone completely off and back on to refresh systems.
- All payments are nonrefundable, are not transferable, and can't be applied to a carrier different from your own.
- By clicking on the "Pay my Bill: Card" link below, you acknowledge that you have read, understood, and agree to all of the preceding "Payment Details" on this page:
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- Data (Internet) not working, or text messages not working, or picture messages not working: If your data, or text messages, or picture messages are not working, the most likely cause is that you've used up all your high speed data allotment. To remedy this, just make another monthly payment online, and TEXT or EMAIL us (no phone calls, please) to do an "Early Renewal." (This process can take 24 business hours to complete, and will start a new monthly cycle for you).
- Problems with the payment site: If you are experiencing problems on the payment site, please try using a different browser like Firefox, Chrome, or Safari (Internet Explorer is problematic), or a different device. You may also try updating your browser's software.
- Problems with your device after payment is applied: If you are experiencing any device issues or have changed rate plans, please turn your phone completely off and back on to refresh systems.
- All payments are nonrefundable, are not transferable, and can't be applied to a carrier different from your own.
- By clicking on the "Pay my Bill: Card" link below, you acknowledge that you have read, understood, and agree to all of the preceding "Payment Details" on this page:
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| Credit/Debit Card Payment |
- Please Note: Payments received on weekdays before 5:30pm Mountain Time will normally be applied within about 5-6 business hours. Payments received outside of business hours (including weekends, holidays, and weekdays after 5:30pm) will be applied within 24 business hours. Please bill pay at least a day or more before expiration to help avoid a possible delay in service. You can always bill pay ahead of time (days, weeks, etc) and you will not lose any days of service :)